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Website privacy policy

This is the RPC Website privacy policy

This policy was last updated in May 2021.

This website is provided by Reynolds Porter Chamberlain LLP (RPC LLP/we/us/our), a limited liability partnership, registered in England and Wales with registered number OC317402, whose registered office is at Tower Bridge House, St Katharine's Way, London E1W 1AA. It is a body corporate, which has members whom we refer to as "partners". The firm is regulated by the Solicitors Regulation Authority. A list of members' names is available for inspection at the registered office.

Your information will be held by RPC LLP, which is part of the RPC Businesses that this website supports. The RPC Businesses are a network of affiliated firms, comprising RPC LLP and RPC Coordinating Limited in England, Reynolds Porter Chamberlain in Hong Kong, and Premier Law LLC and RPC Premier Law Pte Ltd in Singapore.

RPC LLP (ICO registration Z6620421) is the data controller responsible for processing the personal data you provide to us on this website.

RPC LLP is committed to managing personal data securely and effectively. We will only keep the personal data required to undertake our business processes and will only share or transfer the data you provide us for the purposes outlined below. We will always provide you with the ability to opt-out of electronic direct marketing and provide options to select which news and information you receive.

What information do we collect and from whom?

We collect and process personal data about you when you use our website, register an interest in an event, or request that we contact you voluntarily. The personal data we process includes:

your name
your email address
your IP address and information related to the browser or device you use to access our website and other analytics data
your username and password when accessing restricted website content and
any other information you may provide.

Additionally, if you choose to contact us or register for an event we may also collect:

your phone number, organisation and your job title.

How do we use this information and what is the legal basis for this use?

We process the personal data listed in paragraph 1 above for the following purposes:

we may use information you provide to personalise (i) our communications to you; (ii) our website; and (iii) products or services for you, in accordance with our legitimate interests;
to monitor use of our websites, communications and online services and we may use your information to help us check, improve, promote and protect our products, content, services and websites, both online and offline, in accordance with our legitimate interests;
we may use your information to invite you to take part in market research, surveys, or promotions where you have consented to us doing so.
to contact you if we change our products and services or terms or if we need to give you notice of those terms;
to comply with applicable law and regulation and for the prevention of fraud;
to manage risk for RPC LLP;
to respond to any enquiries or complaints we may receive from you, and/or in accordance with our legitimate interests including to investigate any complaints received from you or from others, about our website or our services;

We may also send you direct marketing in relation to our relevant products and services or other products and services provided by us. We will always provide the ability to opt-out of electronic direct marketing and to select your preferences for receiving news and information. You will be able to continue to opt-out of electronic direct marketing at any time by following the instructions in the relevant communication.

With whom and where will we share your personal data?

We do not share, sell or distribute personal data to or with third parties unless: (i) the transfer of your data to third parties is strictly necessary for the performance of the Purposes; (ii) you have consented to this; or (iii) this is required to enforce or apply our website terms and conditions or other agreements, or to protect the rights, property, or safety of RPC, our clients or others (this includes exchanging information with other companies and organisations for fraud protection and credit risk reduction).

We may disclose, transfer, sell or assign any of the information described above, including personally identifiable information, to third parties, as a result of or in preparation for the sale, merger, consolidation, change in control, transfer of substantial assets, re-organisation or liquidation of RPC and you consent to such disclosure, transfer, sale or assignment.

How long will you keep my personal data?

We will not keep your personal information for any purpose(s) for longer than is necessary and we will only retain the relevant personal information that is necessary in relation to the purpose. We are also required to retain certain information by law or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions.

We will retain your data until you opt-out of receiving electronic direct marketing or for two years from the date of your last consent to receive electronic marketing.

We may retain your data for a short time beyond the specified retention period, to allow for information to be reviewed and any disposal to take place.

Where is my data stored?

We endeavour to protect the security of your personal information. We use current industry standard technology to maintain the confidentiality and accuracy of the information you provide to us via the website. We also have security measures in place in respect of our physical facilities to protect against loss, misuse or unauthorised alteration of the information which you provide to us.

As you may be aware, no data transmission over the internet can be entirely secure. As a result, while we will always use reasonable endeavours to protect your personal information, we cannot guarantee that any information you submit to us will be free from unauthorised third party use or intrusion. Therefore, we cannot guarantee the security of your personal information nor the use of the website and accordingly we do not accept any responsibility for any damage or loss caused as a result.

We cannot guarantee that the website is free from viruses or malicious codes and accordingly we do not accept any responsibility for any damage or loss caused by any such viruses or codes. You agree that it is your responsibility to satisfy yourself that your own information technology/equipment used to access the website is protected against such viruses and/or codes.

The website may contain links to other websites. Please be aware that we are not responsible for the practices of such other websites. When you leave the website you should ensure that you read the privacy policies of websites you visit.

How is my data protected?

You have the right to ask us not to process the personal data you provide for direct marketing purposes. You can exercise your right to prevent such processing by clicking the unsubscribe button on any communication we have sent to you or by contacting us.

Where you have consented to us using your personal data, you can withdraw that consent at any time.

If the information we hold about you is inaccurate or incomplete, you can notify us and ask us to correct or supplement it.

You also have the right, with some exceptions, to ask us to provide a copy of any personal data we hold about you.

Where you have provided your data to us and it is processed by automated means, you may be able to request that we provide it to you in a structured, machine readable format.

If you have a complaint about how we have handled your personal data, you may be able to ask us to restrict how we use your personal data while your complaint is resolved. In some circumstances you can ask us to erase your personal data if you withdraw your consent, it is no longer necessary for us to use your personal data, you object to the use of your personal data and we don't have a good reason to continue to use it, or we haven't handled your personal data in accordance with our obligations.

What are my rights in relation to my personal data?

Where you have consented to us using your personal data, you can withdraw that consent at any time.

If the information we hold about you is inaccurate or incomplete, you can notify us and ask us to correct or supplement it.

You also have the right, with some exceptions, to ask us to provide a copy of any personal data we hold about you.

Where you have provided your data to us and it is processed by automated means, you may be able to request that we provide it to you in a structured, machine readable format.

Does this website use cookies?

In addition to asking you to submit personal information, we may collect information about you automatically when you visit the website. This information is not normally personally identifiable and includes general information about your computer settings, your connection to the internet, your IP address, your browsing patterns, your geographical location and your username and password. We may collect this information through the use of cookies.

A cookie is information which is sent to and stored on your computer's hard drive when you first visit the website, and allows us to identify your computer (but not you) the next time you visit the website. We may use the information collected in this way to (i) track website usage (though we will not use an IP address to track an individual's specific usage of the website); and (ii) adapt the website so that it better suits you and your interests.

A list and details of the cookies we use on the website, together with the date the list was last updated, can be found by clicking the "Show details" button on the cookie banner displayed on the website. You can select non-necessary cookies from the cookie banner. In addition, all the major browsers, in their recent versions, have settings which offer a level of control over the cookies which you get and keep.

For more information about the cookies we use on the website and how to manage them, please see our Cookie policy. Please note that by deleting cookies or disabling future cookies you may be unable to access certain areas or features of the website and it will mean that you may need to reset settings such as your stored username and password. If you adjust your cookie settings this will also affect the other websites you visit.

Where can I find more information about how RPC businesses handle my data?

From time to time we may need to make changes to this notice. This may happen as the result of government regulation, new technologies, or other developments in the area of data protection. Any updates to our privacy notice will be clearly posted on this website. We advise you to regularly review this notice when you visit the website to learn more about how we are safeguarding your privacy.

If you have any queries please contact us on data-enquiries@rpc.co.uk or by writing to Reynolds Porter Chamberlain LLP, Tower Bridge House, St Katherine's Way, London E1W 1AA.

If you are not happy with our response, you can contact the Information Commissioner's Office: https://ico.org.uk

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