FIG Boardroom Ready- Mastering Difficult Conversations

Our next Female Insurance Group webinar as part of our Boardroom Ready series focuses on difficult conversations with our speaker Jacqueline Heron, an executive career coach and leadership consultant.

Difficult conversations are inevitable in any workplace. Even thinking about having them can create stress and tension, and when they aren’t handled effectively, they can impair relationships, leaving everyone involved feeling frustrated and dissatisfied. I’m sure every one of us can recall a conversation that didn’t go to plan, perhaps it was negotiating a pay rise, giving feedback or disagreeing with a colleague.

You can’t avoid these kinds of conversations, but you can learn how to handle them more effectively.

This practical, interactive session will be considering:

• What makes some conversations difficult?
• And why do we need to have them?
• We’ll look at how to develop our awareness of someone else’s perspective, plan our strategy
• And importantly - how to prepare, initiate and conduct a difficult conversation.

Location: Past event