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Consumer Products & Services

As trusted advisors to many household names our experts in products and services law work with  restaurants, retailers, hotels, online platforms and telecoms providers. 

Our focus is on your business and our goal is to offer practical, commercial advice to support your business decisions. 

We advise on the introduction of new products across a range of industries such as food and drink, fashion, tech and household goods. As for consumer services, our experience includes food delivery, packaged mobile deals, payment services, service and maintenance plans, travel and hospitality services and delivery and logistics.  

Ranked as Tier 1 by Legal 500 and Band 1 in Chambers legal directories, our team comprises market leading lawyers to work seamlessly across practice areas delivering advice on all aspects of consumer products and services including commercial contracts, IP, brands, advertising and marketing, labelling, data advisory and regulatory compliance. We are your one-stop-shop for consumer advice. 

And we work closely alongside business teams at each stage of the development or restructuring of a product or service. We regularly advise on critical initial matters (such as route to market strategy) through to actual roll-out and any on-going issues.

Experience

  • Advised Azzurri Group on its Coco di Mama brand's strategic push into more food delivery services for consumers including advising on the use of "dark kitchens" and its deal with Deliveroo.
  • Advised a long-standing telecoms client on complex consumer issues including new terms and conditions for the launch of a new smart home service (in partnership with US company Plume).
  • Advised LINK (the payment system that connects most of UK's ATMs) on the roll-out of automated deposits, a new service for consumers. 
  • Advised a large online platform on updates to its consumer-facing terms of service to reflect developing UK and EU regulation.
  • Advised a major retailer on the launch of a new consumer credit product.
  • Advised a leading UK car park business on the consumer aspects of a new car-sharing service.

Get in touch to learn more on how we can help you with your consumer offering.

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KEY CONTACT

Oliver Bray

Senior Partner

+44 20 3060 6277

London

Oliver Bray

Nick Lauw

Partner

+65 6422 3015

Singapore

Nick Lauw

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A roundup of key legal developments for the modern commercial lawyer.

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