Latest by Christopher Cole

Blog

COVID-19 forces POS and FOS office closures – what does it mean for complaints?

Published on 30 March 2020. By Ashley Daniells, Associate and Christopher Cole, Associate

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The COVID-19 outbreak (and the subsequent UK lockdown) continues to impact our daily lives and it seems the Financial Ombudsman Service (FOS) and The Pensions Ombudsman (POS) are not immune. With office closures announced, we look at the impact this will have on outstanding complaints and those yet to be made.

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Blog

FOS warns consumers to ensure insurance applications correct

Published on 23 March 2020. By Christopher Cole, Associate and Ashley Daniells, Associate

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The Financial Ombudsman Service (FOS) has warned consumers of the risks in providing incorrect details in relation to insurance policies in a new insight report. The risks include policies being avoided due to misrepresentation or material non-disclosure or potentially facing a significant shortfall due to underinsurance.

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