Latest by Oliver Bray
Data and the trust barometer – the new frontline of retail

The inventor of the world wide web has a startup. Sir Tim Berners Lee's company Inrupt has launched Solid, a platform for giving consumers control over their data. Solid keeps user data in a secure locker, or pod, and access can be granted or revoked as needed.
Read moreSnapshots Autumn 2020

A roundup of key legal developments for the modern commercial lawyer.
Read moreICO publishes guidance on AI decision making

How can companies comply with data regulation when using AI to make decisions affecting individuals?
Read moreThe EECC, the ePD and the GDPR – a complex interplay creating a breach notification nightmare for providers of communications services

What impact will the implementation of the new Directive establishing the European Electronic Communications Code (2018/1972) (EECC) have on the scope and application of the ePrivacy Directive (2002/58/EC) (ePD) for providers of electronic communication services?
Read moreH&M hit with €35.3m fine for GDPR employee breach

How did H&M’s internal data collection processes land it with the second largest fine in data breach history?
Read moreDMA issues “Seven-Step Ad Tech Guide” in a bid to restore trust in online advertising

What needs to be done by UK businesses actively engaged in the programmatic delivery of digital advertising to ensure they protect the rights of individuals?
Read moreEU social media targeting guidelines – call for feedback

Who are the key actors in the targeting of social media users, and what can they learn from the EU's new social media targeting guidelines?
Read moreP&G: verification requirements in comparative advertising campaigns

How much detail do you need to include to meet the verification requirements under the CAP Code when making comparisons with identifiable competitors?
Read moreAudiovisual Media Services Directive – European Commission adopts guidelines on video-sharing platforms and the promotion of European works

What can be learned from the European Commission’s new guidelines on the Audiovisual Media Services Directive (AVMSD)?
Read moreThe ASA’s new UK Scam Alert System

What is the latest tool in the ASA’s technology toolbox to combat misleading advertising online?
Read moreSky UK: clarity over upfront costs and different fees charged to different groups

Do you need to include additional upfront costs in the main body of your ad? And how clear do you need to be about different fees being charged to different groups of consumers (eg existing vs new customers)?
Read morePlayrix: gameplay footage must be representative of the gaming experience

When advertising a game, can you use gameplay footage which does not actually feature in the game, or only features to a limited degree?
Read moreWish.com: sexually explicit in-app ads deemed offensive and inappropriately targeted

Will an ad of a sexually graphic nature be deemed to be inappropriately targeting consumers and causing harm and offence if it appears on general audience platforms?
Read moreWhat were the CMA’s key findings in its final report on online platforms and digital advertising?

What can be learned from the European Commission’s new guidelines on the Audiovisual Media Services Directive (AVMSD)?
Read moreBOXT: ‘next day delivery’ and comparative pricing claims

How careful do you need to be with “next day delivery” claims? And is one product comparison enough when making a price comparison claim?
Read moreTaking it personally – retailers using hyper-personalisation to target consumers in the digital age

In a modern day society widely dubbed as 'The Digital Age', corporations must compete like never before to capture a fluid market seeking instant gratification.
Read moreAvatar Alert! ASA uses child avatars to tackle irresponsible ads targeted at children

The ASA is proactively using avatars (which mimic child-like behaviour) to identify when age-restricted ads (gambling, alcohol, HFSS etc) are being irresponsibly targeted at children. The introduction of this new technology has already had an impact on ad monitoring and enforcement.
Read moreUsing was/now price reductions

A recent ASA decision against Zestify Media has confirmed that a “WAS” price must represent a genuine saving when compared with a “NOW” price. This means checking that sales were actually made at the higher price during the relevant period and ensuring you don't advertise the lower price for materially longer than the higher price.
Read moreAuto-renewals and other consumer terms under the spotlight

The CMA has launched an investigation into potentially unfair terms in online gaming customer terms and conditions, such as auto-renewals, cancellation processes and discretion to alter clauses.
Read moreLidl held to mislead consumers with cheesy price comparison

When looking at Lidl's price comparison ad, which compared a number of prices of products with Morrisons, the Advertising Standards Authority found that if a retailer knows their competitor is offering a price promotion on a product, it can’t use the competitor’s normal higher price to make the comparison. This applies even if the backdrop to a savings claim is a year-long price comparison.
Read moreCarlsberg in the clear on the inappropriate targeting of under-18s

What steps do you need to take to ensure that age restricted products do not target the wrong audience?
Read moreGuidance on misleading "faux fur" claims in clothes and accessories

The Committee of Advertising Practice (CAP) has issued an Enforcement Notice advising that retailers should be careful as to how they may unwittingly advertise products as "faux fur" when they may actually contain real animal fur.
Read moreRetailers: beware the ban on gender stereotyping

The Committee of Advertising Practice (CAP) has introduced a new rule, accompanied by Guidance, to combat negative gender stereotyping in ads. The test now (or rather from 14 June 2019 when the new rule comes into force) is whether the ad is "likely to cause harm" – a far lower threshold than the previous test of "widespread or serious offence".
Read moreArtificial Intelligence, collaboration with online platforms and tackling the 'Wild West': How the ASA plans to make its impact online over the next 5 years

Given that online adverts made up 88% of all adverts where action was taken by the ASA in 2017, it is unsurprising that the regulation of online advertising is central to the ASA's strategy for the next 5 years.
Read more#Ad-vice for Influencers and Brands: how to comply with CAP's new Influencer's Guide

To help influencers and brands comply with the legal requirements around influencer marketing the CAP issued An Influencer's Guide to making clear that ads are ads, developed in conjunction with the CMA.
Read more"Content is fire, Social Media is gasoline" – Court of Appeal considers the challenges for interim injunctions in the digital age

The Court of Appeal has upheld part of an interim injunction granted to Australian sportswear company Frank Industries which restrained Nike from using the sign LDNR in its “Nothing Beats a Londoner” advertising campaign.
Read moreLiability clauses Limiting liability McGee Group Ltd v Galliford Try Building Ltd 2017 EWHC 87 TCC

How do the courts interpret limitation clauses?
Read moreContractual interpretation: Starbev GP Ltd v Interbrew Central European Holdings BV [2016] EWCA Civ 449

How is “the purpose” of a particular activity determined?
Read moreAgency: The Software Incubator Ltd v Computer Associates UK Ltd

Does software amount to goods such that the Commercial Agency Regulations 1993 (the Regulations) are engaged? Note that the Regulations define a commercial agent by reference to the sale of goods, not services.
Read moreImplied contracts: MF Global UK Ltd (In Special Administration), Re [2016] EWCA Civ 569

In what circumstances will the Courts find that there is an implied contract between companies?
Read morePenalty clauses: Edgeworth Capital (Luxembourg) SARL and another v Ramblas Investments BV [2016] EWCA Civ 412

Is a fee that becomes payable on the default of a third party subject to the rule on penalty clauses?
Read moreAgreement by conduct: Reveille Independent LLC v Anotech International (UK) Ltd [2016] EWCA Civ 443

Is an unsigned agreement binding where a written offer states it is not binding until signed and one party has not signed it?
Read moreASA - Advertising to children: Inappropriate targeting
Will an age warning be enough if placed before a scary ad?
Read moreBlocking the blockers: EU prohibits network-wide ad-blocking

Mobile phone operators' plans to introduce network-wide ad-blocking technology are in jeopardy following new guidance from EU telecoms regulators, a move which highlights the divide between content providers and telecoms companies in their attitude towards ad-free content.
Read moreDo you know you're being tracked?
Do you own a smart phone? Do you always have WiFi enabled? If your answers to both these questions are yes, your movements were most probably tracked on your way into work today.
Read moreDigital content under the new Consumer Rights Act
The Consumer Rights Act 2015 (CRA) comes into force on 1 October 2015. It will reform consumer law in the UK, in particular by setting up new consumer rights and remedies in respect of digital content.
Read moreICO fines online travel insurer £175,000 for failing to keep customers’ personal information secure

The Information Commissioners Office (the “ICO”) has fined Staysure.co.uk Limited (“Staysure”), an online travel insurance company, £175,000 for its failure to comply with the seventh data protection principle, after IT security failings allowed hackers to access up to 100,000 customer financial records.
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