“I’m a great believer in proactively engaging with clients”

“I love working in insurance – the instructions vary greatly, no two cases are quite the same, and I’m continuously dealing with fact and situation-specific matters.

I have a good understanding of my clients’ needs, and have developed a good relationship with them over the years. I also understand my opponents - which allows me to proactively consider our best case in consideration of their defence.

I’m a great believer in proactively engaging with clients and keeping them appraised with new information as quickly as possible. I set out clear advice in written correspondence, in addition to picking up the phone and speaking to the claims handler directly.

I always provide clear advice and recommendations, and have a strong success rate.”