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Helen Armstrong

Partner

Helen is an experienced litigator specialising in the resolution of complex technology disputes for public and private sector clients, customers, and technology suppliers, with a particular focus on outsourcing, IT project failures and AI. She has obtained her higher rights of audience in the courts of England & Wales, is a member of the Society for Computers and Law, and sits on the City of London Law Society’s AI Committee. 

“I recognise that technology disputes have unique commercial considerations and are not always suited to litigation.”

“I have experience handling various disputes involving international parties through both litigation and arbitration. I love how fast-paced technology is and how challenging, but also rewarding, working to implement new technology within a business can be. I enjoy guiding clients through those challenges.

I bring a wealth of experience in resolving disputes arising out of complex technology projects with the aim of successfully resolving them without the need for formal court or arbitration proceedings.

I recognise that technology disputes have unique commercial considerations and are not always suited to litigation. I absorb and cut through the detail of large complex disputes quickly, clearly setting the best strategy for resolving the dispute.

I am always open and clear with clients, with regular but focused communications that clearly signpost when - and if so, what - input is required from them.”

Helen’s recent work highlights:

 Acting for a large insurer in respect of three separate technology project failures by an international IT supplier.  

Advising an international business on the right to terminate a long-term IT outsourcing contract and the subsequent dispute, including potential injunctive relief being sought.  

Advising clients on a range of risks and potential disputes arising out of the adoption of generative AI.

Directory quotes

"Helen Armstrong is pragmatic, sensible and realistic." - Chambers UK 2024

"Helen shows great skill in taking in complicated information and turning it into a coherent and compelling case” - Chambers & Partners UK 2022 - Outsourcing.

"She's tremendous, on top of the details and fantastic at communicating what's needed." - Chambers & Partners UK 2022 - Outsourcing.

Ranked as a ‘Rising Star’ and noted for technology and outsourcing disputes - Legal 500 UK 2021-2023 - Premium Litigation

 

Memberships

  • Member of the Society for Computers and Law (SCL).

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