Abstract of glass building
Profile picture for Mark Crichard
Get in touch

Mark Crichard

As a market leading technology and outsourcing lawyer, Mark Crichard can help both customers and suppliers on any technology related matter, whether big or small.

Specialising in non-contentious technology matters (including telecoms) and all forms of outsourcing, Mark has over 20 years' experience advising a range of technology suppliers and customers on systems development/procurement, software licensing and distribution, cloud computing and open source issues. 

On the outsourcing front, Mark advises on all types of projects including the outsourcing of IT infrastructure, AD/AM, network and data centre services, F&A, HR, FM, healthcare services and other business processes.

Mark also advises clients on establishing shared service operations, joint ventures and public private partnerships.

His clients include service providers, technology suppliers, insurers and other financial institutions, retailers, airlines and healthcare providers.

Mark has been recognised as Leading Individual for Commercial Contracts by The Legal 500 UK (2020). 

Directory quotes

"He offers succinct and clear advice. He worked hard on a short timetable to achieve a clear and impressive outcome, and built a strong rapport with the client and with the other side." - Chambers UK 2024

"As an experienced adviser and a calm and measured person, he provided pragmatic advice and had a balanced and reasonable approach to drafting that saw a difficult project through to a prompt and effective outcome." - Chambers UK 2023

Ranked – Chambers UK 2022

Mark Crichard assists both customers and suppliers on large-scale IT outsourcings. - Chambers UK 2022

"Mark is very experienced in IT contract law, he thinks and drafts quickly and cleverly, he explains complex legal points well to non-legal team members and he negotiates well in difficult circumstances." - Chambers UK 2022

"He's very technically expert, very mindful of what clients seek to protect and very responsive." - Chambers UK 2022

Recommended - The Legal 500 UK 2022

Leading Individual -  The Legal 500 UK 2022

Mark Crichard assists both customers and suppliers on large-scale IT outsourcings. - Chambers UK 2021

"He is pragmatic, constructive and a good operator." - Chambers UK 2021

Leading individual - The Legal 500 UK 2021

Recommended - The Legal 500 UK 2021

"Charles Buckworth, Mark Crichard and Jonathan Greenway are professional, knowledgeable, skilled in the art of negotiation and work tirelessly to meet what are often unrealistic and stretching time pressures." - The Legal 500 UK 2021

"Great all-round commercial lawyer." - The Legal 500 UK 2020

Leading Individual - The Legal 500 UK 2020

Mark Crichard acts for both suppliers and customers on a range of matters, including HR and payroll outsourcing, as well as BPO and IT outsourcing. Clients say "he is absolutely fantastic. He has great experience in the industry and extremely sound technical knowledge." - Chambers UK 2019

Mark is a "particularly excellent negotiator" with a "calm, measured approach." - Chambers UK 2018

Has "a calm demeanour" - The Legal 500 UK 2017

Mark Crichard has extensive experience in an array of strategically significant outsourcing projects, such as ITOs, BPOs and specialised scientific services. Clients appreciate his "really commercial approach to negotiations." -  Chambers UK 2017

Recommended - The Legal 500 UK 2016

"Mark Crichard is described by one client as "measured, calm, considered and realistic." He has a wealth of experience in the area, covering a broad range of large and complex outsourcing deals." - Chambers UK 2016

Recommended - The Legal 500 UK 2015

Recommended in Commercial Contracts and IT & Telecoms - The Legal 500 UK 2014


Society for Computers and Law 

National Outsourcing Association

Relevant work

Major Insurer- advised on the procurement of a major new IT platform and associated outsourced application support and maintenance services

International Airline - advised on the retendering of the outsourced provision of its customer contact centre services

FTSE 100 Financial Institution- advised on the "Build/Operate/Transfer" outsourcing of an IT offshore data centre in Central/Eastern Europe

UK Broadcaster - advised on the procurement of a new digital asset management platform and related support and hosting services

International Corporate - Advised on the procurement of global data centre and network services