Image of transparent glass of RPC building.

Legal and regulatory notices

This section of the website provides information about the RPC Businesses, how they are regulated, their offices around the world, how to make a complaint and other important regulatory and legal matters.

About the RPC Businesses
The RPC Businesses are a network of affiliated firms, comprising Reynolds Porter Chamberlain LLP and Reynolds Porter Chamberlain Consulting LLP in England, Reynolds Porter Chamberlain in Hong Kong, RPC Premier Law Pte Ltd in Singapore and RPC France SAS in France. Further details of each Business are provided below.


Our services in England & Wales

Reynolds Porter Chamberlain LLP (trading name "RPC")

  • primarily provides legal services to clients advising on the law of England & Wales

  • trading as "The Centre for Legal Leadership" or "CLL", RPC also offers education, mentoring and support services for in-house lawyers

  • has offices in London and Bristol

  • is a limited liability partnership registered in England & Wales under company number OC317402 (details of its LLP registration can be viewed at www.companieshouse.gov.uk)

  • has its registered address at Tower Bridge House, St Katharine's Way, London E1W 1AA, telephone: +44 (0) 20 3060 6000, fax: +44 (0) 20 3060 7000

  • is authorised and regulated by the Solicitors Regulation Authority of England & Wales ("SRA") (ID number: 440566) and is subject to the provisions of the SRA Handbook, a copy which can be found on the SRA's website at http://www.sra.org.uk/handbook/

  • is not authorised by the Financial Conduct Authority; however, it is included on the register maintained by the Financial Conduct Authority so that it can carry on insurance mediation activity, which is broadly the advising on, selling and administration of insurance contracts, and this part of its business, including arrangements for complaints or redress if something goes wrong, is regulated by Solicitors Regulation Authority (which is the independent regulatory arm of the Law Society, a designated professional body for the purpose of the Financial Services and Markets Act 2000); the register can be accessed via the Financial Conduct Authority website at http://www.fsa.gov.uk/register/epfSearchForm.do (DPB reference number LS 440566)

  • is not authorised under the Financial Services and Markets Act 2000 but it is able, in certain circumstances, to offer a limited range of investment services to clients because it is a member of the Law Society, which is a designated professional body for the purposes of the Financial Services and Markets Act 2000; it can provide these investment services if they are an incidental part of the professional services that it has been engaged to provide

  • is registered with the Information Commissioner as a data controller. Its registration number is Z6620421

  • has VAT number GB 221 3533 53


Reynolds Porter Chamberlain Consulting LLP (trading name "RPC Consulting")

  • provides management consultancy and technology services

  • has offices in London and Cambridge

  • is a limited liability partnership registered in England & Wales under company number OC398435 (details of its LLP registration can be viewed at www.companieshouse.gov.uk)

  • has its registered address is Tower Bridge House, St Katharine's Way, London E1W 1AA, telephone:+44 (0) 20 3060 6000, fax: +44 (0) 20 3060 7000

  • is not regulated by the Solicitors Regulation Authority of England & Wales

     

Our services in France

RPC France SAS (trading name "RPC France")

  • provides management and actuarial consultancy  services

  • has an office in Paris

  • is a  société  par actions simplifiée,  incorporated under the laws of France under company  number  819 637 364

  • has its registered office is 75 boulevard Haussmann – 75008 Paris, telephone +33 (0) 142685135

  • is not regulated by the Solicitors Regulation Authority of England & Wales    

Our services in Hong Kong
Reynolds Porter Chamberlain (trading name "RPC")

  • practises Hong Kong law
  • is a partnership formed under Hong Kong law
  • has its principal place of business at 11/F Three Exchange Square, 8 Connaught Place, Central, Hong Kong - telephone +852 2216 7000
  • is registered with and regulated by The Law Society of Hong Kong
  • is not regulated by the Solicitors Regulation Authority of England & Wales


Our services in Singapore
RPC Premier Law Pte Limited (trading name "RPC Premier Law")

 

  • practises the law of Singapore (within the confines permitted by the Singaporean regulatory regime) and the law of England & Wales

  • is a private limited company registered in Singapore under company number UEN 201605186H

  • has its registered address is 12 Marina Boulevard, #38-04 Marina Bay Financial Centre Tower 3, Singapore 018982, telephone: +65 6422 3000, fax:  +65 6422 3099

  • is a joint law venture between Reynolds Porter Chamberlain LLP and Premier Law LLC (which also has its registered address at 12 Marina Boulevard)

  • is regulated by the Legal Services Regulatory Authority of Singapore under the umbrella of the Ministry of Law, The Treasury, #08-02, 100 High Street (S) 179434, Singapore 179434;

  • is not regulated by the Solicitors Regulation Authority of England & Wales
       

General


Partners
With reference to a RPC Business, we use the word “partner” to describe an individual who is a partner (if a partnership), a member (if a limited liability partnership), a director (if a company), or who is an employee with equivalent status. A list of partners for each RPC Business is available on request, and upon inspection at the main (or registered) office of each RPC Business.


Insurance

The professional indemnity insurers for all RPC Businesses are Travelers Insurance Company Ltd, Exchequer Court, 33 St Mary Axe, London, EC3A 8AG. The territorial coverage of the policy is worldwide and it complies with the applicable requirements of the legal services regulators in England & Wales, Hong Kong and Singapore. Please refer to our Director of Risk and Compliance, Clare Jaycock, for further details of the insurance and how to contact insurers.

RPC in Hong Kong also has professional indemnity insurance with The Hong Kong Solicitors Indemnity Fund (HKSIF).

 

Data protection

Personal data (obtained as a result of an engagement) will be held by the respective RPC Businesses in accordance with the applicable laws in the jurisdiction in which they have their registered office or principal place of business e.g., in Hong Kong, the Personal Data (Privacy) Ordinance (Cap 486); in Singapore, the Personal Data Protection Act 2012; in England and Wales, the Data Protection Act 1998; in France, the Act No 78-17 on Information Technology, Data Files and Civil Liberties dated 6 January 1978 (as amended).

 

Holding client money

Any money received by a RPC Business from or on behalf of a client (other than that paid in settlement of the charges or expenses incurred by the RPC Business on the client's behalf) or held on a client's behalf (“client money”) will be held in the client account of the RPC Business.
In relation to clients of Reynolds Porter Chamberlain LLP, we normally hold client money in an instant access account unless we have specifically agreed in writing other arrangements with the client. As a result, the interest earned on it is correspondingly low. We will not pay interest on general client money if the amount calculated on the balance held is £20 or less.

 

Expertise

Any reference to "expertise" on this website does not claim or suggest that any individual is an expert or that his or her practice includes an expertise.  Practice refers to (for example) – knowledge, qualifications, experience or area(s) of practice.


Complaints

Our complaints policy, generally
If you are a client and you are concerned with any aspect of the service or charges of a RPC Business, then you should first speak to the individual with overall responsibility for supervising your matter. That individual will usually be identified in your engagement letter.  If you prefer, you can raise your concerns and send any complaints about any RPC Business to the following named managing partners for each RPC Business:

 

  • James Miller, RPC in England
  • David Smyth, RPC in Hong Kong
  • Mark Errington or Siraj Omar, RPC Premier Law in Singapore
  • Alun Marriott, any consulting business in England or in France

A copy of the complaints policy for each RPC Business is available on request. 

 

Complaints concerning Reynolds Porter Chamberlain LLP in England

If you are dissatisfied with the handling of your complaint by Reynolds Porter Chamberlain LLP, then you may be entitled to ask the Legal Ombudsman to consider your complaint. The Legal Ombudsman’s postal address is PO Box 6806, Wolverhampton, WV1 9WJ and its telephone number is 0300 555 0333. The Legal Ombudsman service is available to members of the public and some small businesses, charities, clubs and trusts. Any referral to the Legal Ombudsman must be made within six months of Reynolds Porter Chamberlain LLP's response to your complaint. Section 2 of the Legal Ombudsman’s Scheme Rules provides more information about timing and eligibility to make complaints and about the procedures generally. These Scheme Rules available on the Legal Ombudsman’s website (www.legalombudsman.org.uk).

The entitlement to complain extends to a complaint about the bill of Reynolds Porter Chamberlain LLP. There may be a right to object to the bill by making a complaint to the Legal Ombudsman, or by applying to the court for an assessment of the bill under Part III of the Solicitors Act 1974. The Legal Ombudsman may not deal with a complaint about a bill if you have applied to the court for assessment of that bill.

If you are a client and we have made a contract with you by electronic means you may be entitled to use an EU online dispute resolution service to assist with any contractual dispute you may have with us. This service can be found at http://ec.europa.eu/odr.

 

Complaints concerning Reynolds Porter Chamberlain in Hong Kong
If you are dissatisfied with the handling of your complaint by Reynolds Porter Chamberlain and it arises out of an allegation of professional misconduct then you may ask the Conduct Section of The Law Society of Hong Kong to consider your complaint. You may also have a right to apply to have the charges of Reynolds Porter Chamberlain taxed (which means assessed) by the Court.

 

Complaints concerning RPC Premier Law Pte Ltd in Singapore
You may make a written complaint relating to professional misconduct or inadequate professional services to the Law Society of Singapore.

 

Complaints concerning Reynolds Porter Chamberlain Consulting LLP and RPC France SAS
If you are dissatisfied with the handling of your complaint by Reynolds Porter Chamberlain Consulting LLP in England or by RPC France SAS in France, then you may raise your concerns with Alun Marriott.

 

Slavery and Human Trafficking Statement - Financial Year Ending April 2016

This slavery and human trafficking statement is made on behalf of Reynolds Porter Chamberlain LLP ("RPC"), pursuant to section 54 of the Modern Slavery Act 2015 (the "Act") for the financial year ending on 30 April 2017. The full statement can be read below.